In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Sharps policy

24 Hour sharps hotline: 13 22 81


The inappropriate disposal of sharps (needles, syringes), scalpels, razors and other blades and clinical waste, injecting equipment or any item contaminated with blood or other bodily fluids is a major concern to the ACT Government and Transport Canberra and City Services (TCCS).


Intravenous drug users utilise a variety of needles, syringes (sharps) and injecting equipment which is classified as clinical waste once used, such as skin cleansing alcohol swabs; plastic tubes or bottles filled with water; and spoons or other small containers to hold and mix drugs.

Irresponsibly discarded sharps present the risk of needlestick injury to the public and employees. A needlestick injury has the potential to infect the person who received the injury with blood-borne infections such as Hepatitis B or C, or HIV. While the risk of contracting one of these blood-borne infections from a needlestick injury is very low, the collection and safe disposal of discarded sharps remains a high priority.

Strategic direction

In order to ensure safe recreation and urban open space areas for the community, TCCS provides sharps disposal containers in all public toilets, inspects and cleans urban open spaces and provides a Sharps Hotline to collect sharps reported by the community from urban open space, lakes and ponds. Four sharps drop-off points are open from 8 am to 4 pm from Monday to Friday. These drop-off points are located at the CityScape Depots at: Allara Street, Canberra City; Botany Street, Phillip; Scollay Street, Greenway and Moubray Place, Belconnen.

1. TCCS aims to remove sharps and clinical waste from urban open space as quickly as possible.

As soon as a needle, syringe or any clinical waste is found in an area under the management of TCCS, either by an employee on a routine inspection or by a member of the public, it is reported and removed by a trained employee.


2. TCCS provides sharps disposal containers in all public toilets in urban open space.

Public toilets are one of the more common places for intravenous drug users to inject drugs, so the provision of sharps disposal containers is essential for the responsible disposal of sharps and clinical waste. Also, the vast majority of injecting drug users are aware that disposal facilities are available in public toilets, so they are more likely to dispose of sharps and clinical waste in a responsible manner.


3. The Sharps Hotline is the central point for reporting any issue or obtaining information on sharps.

The Sharps Hotline (13 22 81) provides information and referral for any person who may have suffered a needlestick injury. It accepts reports from and provides information for anyone who has found a sharp, and passes on that information to the agency responsible for the removal of sharps. Alternatively, if the sharps are found on private land, the caller will be advised of the appropriate disposal procedures and given the location of the nearest sharps drop-off point.